How can we help you?

We have gathered answers to the questions we are frequently asked.
If you don’t find what you’re looking for, feel free to contact us !

Shipping

Order placed before : Friday, November 21st, 2025

Shipping : During the week of December 15th, 2025

Home delivery

Shipping fees and delivery time

Size chart and warranty on our products

Order status, payment methods, issues with your order, etc.

Email, data usage, terms of use, cookie usage, etc.

If you didn't find an answer to your question in the FAQ, our team will be happy to help you. You can contact us by email or phone.

serviceclient@arseno.qc.ca
418 562-0831, extension 100

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